Black Diamond Camalot Bruchlasttabelle

Black Diamond Europa sucht Warranty Representative (f/m/x)

Black Diamond is one of the world’s most innovative mountain sports brands rooted in the communities we serve and is committed to providing our customers the best possible service. Black Diamond stands for passion and professionalism in the development and manufacturing of mountain, outdoor and snow sport products. For the

European Headquarter in Innsbruck we are currently looking for a well-organized and dedicated


You will provide competent warranty assistance to dealers and end consumers alike. Your affinity to the sports we serve will be a key asset in your daily interactions. Your language skills and product knowledge will round out your profile to provide excellent after sales support.


  • Handle various consumer requests via phone and email and provide appropriate solutions
  • With your product knowledge you can give our customers comprehensive advice
  • Identify and assess customers’ needs to ensure high service levels and guarantee customer satisfaction
  • Process, evaluate, and solve warranty cases in a quality manner based on the Black Diamond guidelines
  • Your technical knowledge and skills will enable you to offer a fast repair and maintenance service to customers
  • Work closely with our sales and product departments as well as other internal teams


  • Ideally you have work experience in the sports/outdoor industry
  • You are active, communicative, service-oriented and have a problem-solving personality with a hands-on mentality
  • You are a reliable team player with a high level of organizational skills and attention to detail
  • You have comprehensive product knowledge in climbing and skiing and the ability to make small product repairs
  • You speak fluent German and English. French or any other European language is a plus
  • You are a climbing, skiing and outdoor enthusiast


  • A versatile job in an ideal location for climbers, skiers and outdoor enthusiasts
  • International atmosphere
  • Various company advantages and benefits
  • Generous employee discounts
  • Flexible working hours

In Austria, we are required to declare the annual minimum salary of € 28,882. Depending on your qualifications and experience, an overpayment is foreseen.


Black Diamond Equipment Europe GmbH
Janina Bodner Human Resources
Hans-Maier-Strasse 9
6020 Innsbruck





  • Credits Text Black Diamond,
  • Credits Fotos Black Diamond
  • Beitragsdatum 22. August 2022